FAQ - Frequently asked questions
FAQ - Frequently asked questions
How long does it take for your products to be delivered?
It takes 2 to 4 days for order processing and 2 to 3 weeks for delivery.
Do you deliver worldwide?
Yes, we deliver worldwide. We deliver worldwide.
Where do we come from?
Our offices are located in Paris, France. Our international warehouse is located in China.
Do you provide tracking information?
Yes, please wait 3 days after placing your order and request it by e-mail at contact.stonemensapparel@gmail.com.
My order is missing items, what's wrong?
Our products are shipped separately according to the order. If your order contains items from two different warehouses, there will be two deliveries. The rest of your order will probably arrive soon.
I received a damaged item, what can I do?
I'm really sorry about this. Send a photo of the damaged item to contact.stonemensapparel@gmail.com and we'll send you an equivalent replacement as soon as possible.
Where are you located?
We are located in Paris, France.
I haven't received my order yet, why is it taking so long?
We apologize for the delay. International shipments can sometimes take longer than expected due to customs formalities. However, you can track your order and find out where it is at any time. If you need help tracking your shipment or have any questions, please contact us by e-mail at contact.stonemensapparel@gmail.com.
Is there a returns policy?
We make every effort to resolve any problems our customers may encounter with online products. Of course, if you would like your order refunded, we can make the payment, provided the request is made within 30 days of the order date and the item(s) in question are not for sale. For more information on our returns policy, please visit www.stone-mensapparel.com.
How long does it take for your products to be delivered?
It takes 2 to 4 days for order processing and 2 to 3 weeks for delivery.
Do you deliver worldwide?
Yes, we deliver worldwide. We deliver worldwide.
Where do we come from?
Our offices are located in Paris, France. Our international warehouse is located in China.
Do you provide tracking information?
Yes, please wait 3 days after placing your order and request it by e-mail at contact.stonemensapparel@gmail.com.
My order is missing items, what's wrong?
Our products are shipped separately according to the order. If your order contains items from two different warehouses, there will be two deliveries. The rest of your order will probably arrive soon.
I received a damaged item, what can I do?
I'm really sorry about this. Send a photo of the damaged item to contact.stonemensapparel@gmail.com and we'll send you an equivalent replacement as soon as possible.
Where are you located?
We are located in Paris, France.
I haven't received my order yet, why is it taking so long?
We apologize for the delay. International shipments can sometimes take longer than expected due to customs formalities. However, you can track your order and find out where it is at any time. If you need help tracking your shipment or have any questions, please contact us by e-mail at contact.stonemensapparel@gmail.com.
Is there a returns policy?
We make every effort to resolve any problems our customers may encounter with online products. Of course, if you would like your order refunded, we can make the payment, provided the request is made within 30 days of the order date and the item(s) in question are not for sale. For more information on our returns policy, please visit www.stone-mensapparel.com.
Maximum flexibility
Comfortable fit with a luxurious feel, whilst prioritising durability.
Wrinkle-free
No more ironing: machine wash, hang and ready to go.
Breathable and fast-drying
Soft and fresh all day long
No odor
Neutralizes the bacteria that causes body odor when we sweat