Return policy
Refund policy
Our policy is valid for 30 days. If the item was purchased more than 30 days ago, we cannot offer refunds or exchanges.
To be eligible for a refund, the item must be unused and in the same condition in which it was received. It must also be in its original packaging.
Certain types of products cannot be returned. For example, perishable products such as food, flowers, newspapers or magazines cannot be returned.
We also do not accept intimate or sanitary products, hazardous materials or substances, flammable liquids or gases. Other non-returnable items: * Gift cards. * Downloadable software. * Certain health and personal care products or undergarments.
A receipt or proof of purchase is required for returns. Do not return purchased products to the manufacturer.
In some cases, only partial returns are possible: (if applicable) * Books with visible signs of use * CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened. * Any item that is not in its original condition, damaged or missing parts for any reason whatsoever and that is not the result of an error on our part. * Any item returned after 30 days from the date of delivery.
Refund (if applicable) Once we have received and inspected your return, we will send you an e-mail to inform you that we have received the returned item.
We will also let you know whether your return has been accepted or refused. If accepted, your return will be processed and your credit card or original payment method will be automatically credited within a few days. Delayed or non-existent returns (if applicable) If you have not yet received your refund, first check your bank account. Then contact your credit card company, as it may take some time for your refund to be officially recorded. Then contact your bank. There is often a processing time before the refund is registered. If you have followed all these steps and still have not received your refund, please contact us at contact.stonemensapparel@gmail.com.
Sale or promotional items (where applicable) Only items at the normal price are eligible for a refund. Promotional or sale items are unfortunately non-refundable. Exchanges (if applicable) We will only exchange items that were originally defective or damaged. To exchange an item for an identical one, please email contact.stonemensapparel@gmail.com and send the product to 229 rue saint honorée, Paris, Ile de France, 75001, France.
If the product was indicated as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of the returned product. Upon receipt of the returned item, a gift card will be sent to you.
If the item was not considered a gift at the time of purchase, or if the recipient of the gift sent the order with the intention of returning it at a later date, we will send a refund and inform the recipient that the gift has been returned.
Shipping If you wish to return an item, you must send it to the following postal address: 229 rue saint honorée, Paris, Ile de France, 75001, France, with the mention "KEC".
The cost of returning the item is borne by the customer. They are not refundable. In the event of a refund, return postage costs will be deducted. Depending on where you live, the time taken to receive the exchanged product may vary. If you are sending an item worth more than 75 euros, we recommend that you use a tracking service or insure your parcel.
We do not guarantee receipt of the returned item. Please note that for reasons of hygiene and safety, we do not accept returns of products that have been in direct contact with intimate parts (such as underwear, swimwear, feminine hygiene products, etc.).
We therefore encourage you to take the time to choose the right size and model before placing your order. If you have any concerns or questions about a product, please do not hesitate to contact us and our team will be happy to help you make the best choice.
Thank you for your understanding and cooperation with this policy. Your satisfaction and safety are our top priority, and we are committed to providing you with the best possible shopping experience.
Thank you for your understanding and cooperation with this policy. Your satisfaction and safety are our top priority, and we are committed to providing you with the best possible shopping experience. and send the product to 229 rue saint honorée, Paris, Ile de France, 75001, France.
If the product was indicated as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of the returned product. Upon receipt of the returned item, a gift card will be sent to you.
If the item was not considered a gift at the time of purchase, or if the recipient of the gift sent the order with the intention of returning it at a later date, we will send a refund and inform the recipient that the gift has been returned.
Shipping If you wish to return an item, you must send it to the following postal address: 229 rue saint honorée, Paris, Ile de France, 75001, France, with the mention "KEC".
The cost of returning the item is borne by the customer. They are not refundable. In the event of a refund, return postage costs will be deducted. Depending on where you live, the time taken to receive the exchanged product may vary. If you are sending an item worth more than 75 euros, we recommend that you use a tracking service or insure your parcel.
We do not guarantee receipt of the returned item. Please note that for reasons of hygiene and safety, we do not accept returns of products that have been in direct contact with intimate parts (such as underwear, swimwear, feminine hygiene products, etc.).
We therefore encourage you to take the time to choose the right size and model before placing your order. If you have any concerns or questions about a product, please do not hesitate to contact us and our team will be happy to help you make the best choice.
Thank you for your understanding and cooperation with this policy. Your satisfaction and safety are our top priority, and we are committed to providing you with the best possible shopping experience.
Our policy is valid for 30 days. If the item was purchased more than 30 days ago, we cannot offer refunds or exchanges.
To be eligible for a refund, the item must be unused and in the same condition in which it was received. It must also be in its original packaging.
Certain types of products cannot be returned. For example, perishable products such as food, flowers, newspapers or magazines cannot be returned.
We also do not accept intimate or sanitary products, hazardous materials or substances, flammable liquids or gases. Other non-returnable items: * Gift cards. * Downloadable software. * Certain health and personal care products or undergarments.
A receipt or proof of purchase is required for returns. Do not return purchased products to the manufacturer.
In some cases, only partial returns are possible: (if applicable) * Books with visible signs of use * CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened. * Any item that is not in its original condition, damaged or missing parts for any reason whatsoever and that is not the result of an error on our part. * Any item returned after 30 days from the date of delivery.
Refund (if applicable) Once we have received and inspected your return, we will send you an e-mail to inform you that we have received the returned item.
We will also let you know whether your return has been accepted or refused. If accepted, your return will be processed and your credit card or original payment method will be automatically credited within a few days. Delayed or non-existent returns (if applicable) If you have not yet received your refund, first check your bank account. Then contact your credit card company, as it may take some time for your refund to be officially recorded. Then contact your bank. There is often a processing time before the refund is registered. If you have followed all these steps and still have not received your refund, please contact us at contact.stonemensapparel@gmail.com.
Sale or promotional items (where applicable) Only items at the normal price are eligible for a refund. Promotional or sale items are unfortunately non-refundable. Exchanges (if applicable) We will only exchange items that were originally defective or damaged. To exchange an item for an identical one, please email contact.stonemensapparel@gmail.com and send the product to 229 rue saint honorée, Paris, Ile de France, 75001, France.
If the product was indicated as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of the returned product. Upon receipt of the returned item, a gift card will be sent to you.
If the item was not considered a gift at the time of purchase, or if the recipient of the gift sent the order with the intention of returning it at a later date, we will send a refund and inform the recipient that the gift has been returned.
Shipping If you wish to return an item, you must send it to the following postal address: 229 rue saint honorée, Paris, Ile de France, 75001, France, with the mention "KEC".
The cost of returning the item is borne by the customer. They are not refundable. In the event of a refund, return postage costs will be deducted. Depending on where you live, the time taken to receive the exchanged product may vary. If you are sending an item worth more than 75 euros, we recommend that you use a tracking service or insure your parcel.
We do not guarantee receipt of the returned item. Please note that for reasons of hygiene and safety, we do not accept returns of products that have been in direct contact with intimate parts (such as underwear, swimwear, feminine hygiene products, etc.).
We therefore encourage you to take the time to choose the right size and model before placing your order. If you have any concerns or questions about a product, please do not hesitate to contact us and our team will be happy to help you make the best choice.
Thank you for your understanding and cooperation with this policy. Your satisfaction and safety are our top priority, and we are committed to providing you with the best possible shopping experience.
Thank you for your understanding and cooperation with this policy. Your satisfaction and safety are our top priority, and we are committed to providing you with the best possible shopping experience. and send the product to 229 rue saint honorée, Paris, Ile de France, 75001, France.
If the product was indicated as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of the returned product. Upon receipt of the returned item, a gift card will be sent to you.
If the item was not considered a gift at the time of purchase, or if the recipient of the gift sent the order with the intention of returning it at a later date, we will send a refund and inform the recipient that the gift has been returned.
Shipping If you wish to return an item, you must send it to the following postal address: 229 rue saint honorée, Paris, Ile de France, 75001, France, with the mention "KEC".
The cost of returning the item is borne by the customer. They are not refundable. In the event of a refund, return postage costs will be deducted. Depending on where you live, the time taken to receive the exchanged product may vary. If you are sending an item worth more than 75 euros, we recommend that you use a tracking service or insure your parcel.
We do not guarantee receipt of the returned item. Please note that for reasons of hygiene and safety, we do not accept returns of products that have been in direct contact with intimate parts (such as underwear, swimwear, feminine hygiene products, etc.).
We therefore encourage you to take the time to choose the right size and model before placing your order. If you have any concerns or questions about a product, please do not hesitate to contact us and our team will be happy to help you make the best choice.
Thank you for your understanding and cooperation with this policy. Your satisfaction and safety are our top priority, and we are committed to providing you with the best possible shopping experience.
Maximum flexibility
Comfortable fit with a luxurious feel, whilst prioritising durability.
Wrinkle-free
No more ironing: machine wash, hang and ready to go.
Breathable and fast-drying
Soft and fresh all day long
No odor
Neutralizes the bacteria that causes body odor when we sweat